We are delighted to share some fantastic results from our recent Autumn Vacation Care surveys! Both families and staff expressed improved satisfaction, highlighting our programs, team members and booking process as key stand-outs.
For our families survey, we saw improvement across all areas, including overall experience, booking and enrolment, communication, friendliness and approachability of staff.
Families survey
For our families survey, we saw improvement across all areas, including overall experience, booking and enrolment, communication, friendliness and approachability of staff.
‘How would you rate your overall experience?’
‘How would you rate the booking and enrolment process?’
‘How would you rate our communication?’
‘How would you rate the friendliness and approachability of staff?’
Staff survey
For our staff survey, we saw improvement across some areas, including communication with staff and families, as well as our booking and enrolment process. All other areas remained stable.
‘How would you rate your overall experience?’
‘How would you rate our planning and preparedness?’
‘How would you rate the booking and enrolment process?’
‘How would you rate our communication?’
